Last Updated: November 17, 2023

Introduction

This document outlines the Privacy Policy of Pivotily (“The Company,” “us,” or “our”) and governs the handling of personal information collected through our website, https://pivotily.com (referred to as the “Site”). This policy is crafted to clarify our methods of managing your personal information and to demonstrate our commitment to its protection.

Definition and Use of Personal Information

What constitutes personal information?
We gather various types of information about our users, which includes personal information as defined by the General Data Protection Regulation. This term refers to data that, either on its own or in conjunction with other information we process, can identify you as an individual. Examples include your name, mailing address, email address, and phone number.

Why do we collect personal data?
Processing your personal information is essential for us to provide you access to our Site. For those who have signed up with us, consent to process this data is a prerequisite for using our services, purchasing products, or accessing our content. This consent forms the legal basis for our data processing activities under the relevant law, and you can withdraw it at any time. Without your agreement to this policy, please refrain from using our Site.

Gathering Your Personal Information

We collect your information in the following ways:

Directly from You: This includes the details you provide when you:

• Register on our Site (name, address, email, phone number, username, password, and demographic details like gender).
• Upload or post videos, comments, or other materials.
• Participate in our rewards program or other Site promotions.
• Contact us with problems or for customer support.
• Make purchases through our Site.
• Communicate with us by phone, email, or otherwise.

From Social Networks:

Our Site interfaces with social networks (SNS), allowing you to connect your social network profiles with our Site. By linking to a SNS, you permit us to access and store the information shared on these networks, in line with your privacy settings on those services. You can revoke this access at any time through your SNS account settings.

Automatically: 

We automatically log certain information about your device and your use of our Site (like OS, browser type, pages visited, and duration of visit). This collection is facilitated through cookies.

Decision-Making and Profiling:

We do not engage in automated decision-making using your personal data. If ever such a need arises to fulfill legal obligations, we will inform you and offer an opportunity to object.

Cookies: Understanding and Use

• Essential Cookies: Necessary for the basic functionality of our Site.
• Functionality Cookies: Remember your preferences and previous choices on our Site.
• Analytics and Performance Cookies: Gather anonymous data about Site usage (like visitor numbers and page visits). We utilize Google Analytics for this purpose, and more information can be found at Google Analytics Cookies and Google Privacy.
• Targeted and Advertising Cookies: Track browsing habits for tailored advertising experiences.
• Social Media Cookies: Enable sharing via social media platforms.
  
  Disabling Cookies: You can adjust your browser settings to reject cookies, but this may affect your experience on our Site.
  
  

Advertising

We partner with third-party advertisers who may use cookies to provide personalized advertising based on your browsing activities and interests.

Use of Personal Information

We use your personal data to:

• Run and enhance our Site, products, and services.
• Manage your account and communicate with you about it.
• Administer rewards programs and promotions.
• Provide customer service and respond to your queries.
• Send updates, security alerts, and support messages.
• Market our products and services, with your consent.
• Process payments.
• Comply with legal requirements and protect our rights.
• Perform analysis and research.

Sharing Personal Information

We may share your data with:

• Designated third parties as per your consent.
• Service providers for data analysis, payment processing, IT support, customer service, and more.

Third-Party Sites

Our Site may link to third-party sites, which are governed by their own privacy policies. We are not responsible for their privacy practices.

User Generated Content

Personal data disclosed in user-generated content on our Site becomes public. Exercise caution when sharing such information.

International Data Transfer

Your information may be transferred and processed outside your home country. We take steps to ensure the security and legality of this process.

Security Measures

We strive to protect your personal data but cannot guarantee absolute security. If you suspect a security breach, please inform us immediately.

Data Retention

We retain your personal data only as long as necessary for website use, or as required by law.

Children’s Privacy

Our website is not intended for children under 16. If we learn that we have collected information from a child without consent, we will delete it promptly.

Your Rights

You have several rights concerning your personal data, including the right to:

• Opt-out of direct marketing, automated decision-making, sensitive data collection, new processing activities, or data transfer outside the EEA.
• Access your data stored with us.
• Amend incorrect data.
• Move your data to other service providers.
• Erase your data under certain conditions.

For exercising these rights, contact us with the specific personal data and rights you wish to enact. We may need to verify your identity before processing your request.

Complaints

We are committed to addressing any concerns about our data practices. If you have a complaint, please contact us. We will respond within 30 days. If you’re unsatisfied with our response, you have the right to contact your local data protection authority.

Contact Us

For any questions or comments regarding this policy, please contact us through the details provided on our website.